• Terms & Conditions

    Terms & Conditions

    Welcome to Dark Abaya. By using this website or completing a purchase through it, you agree to comply with the following Terms & Conditions. Please read these terms carefully before placing an order.

    1. General Information

    Dark Abaya is an online store specializing in the sale of abayas within the State of Kuwait. We reserve the right to update or modify these Terms & Conditions at any time. Any changes will become effective once published on the website.

    2. Products and Prices

    • We make every effort to display product information and details as accurately as possible.
    • Product colors may vary slightly from the images displayed due to differences in screen settings and lighting.
    • All prices displayed on the website are in Kuwaiti Dinars (KWD), unless otherwise stated.
    • We reserve the right to change prices or promotions at any time without prior notice.
    • Product availability is subject to stock availability at the time of purchase.

    3. Orders and Payment

    • An order is considered confirmed once payment has been successfully completed or the order has been confirmed through the available payment method.
    • Customers are responsible for ensuring that all order details are correct, including their name, phone number, address, and size.
    • Incorrect or incomplete information may result in delivery delays or failure to deliver the order.
    • We reserve the right to cancel an order in the event of an obvious error in the price, product availability, or circumstances beyond the store’s control.

    4. Shipping and Delivery

    • Orders are delivered within the State of Kuwait to the address provided during the checkout process.
    • Delivery times may vary depending on the area, delivery company, and order volume.
    • Delays may occur due to circumstances beyond the store’s control, including weather conditions, traffic, or delivery company issues.
    • Customers are responsible for providing accurate delivery information and being available to receive the order.

    5. Returns and Exchanges

    • Return or exchange requests may be submitted in accordance with the store’s applicable Return & Exchange Policy and the specified time period.
    • The product must be in its original condition, unused, unwashed, and accompanied by all original tags and packaging.
    • Products that have been used, washed, altered, or damaged due to misuse will not be accepted for return or exchange.
    • Certain products or special offers may not be eligible for return or exchange. This will be stated in the product description or during the purchasing process.
    • The customer may be responsible for any shipping or delivery fees related to returns or exchanges, in accordance with the store’s applicable policy.

    6. Sizing

    • Customers are responsible for selecting the appropriate size.
    • Customers are advised to refer to the size guide or contact customer service before placing an order if assistance is required.
    • Incorrect size selection does not constitute a product defect and will be subject to the applicable Return & Exchange Policy.

    7. Intellectual Property Rights

    All content available on the website, including images, text, logos, designs, and product names, is owned by Dark Abaya or used under legal authorization. Such content may not be copied, used, or republished without prior written permission.

    8. Privacy and Data Protection

    We are committed to protecting customer privacy and using the information provided only for purposes related to providing our services, processing orders, and communicating with customers when necessary, in accordance with applicable laws and regulations.

    9. Use of the Website

    The website must not be used for any unlawful purpose or in any manner that may cause damage to the website, the store, or other customers.

    10. Limitation of Liability

    Dark Abaya shall not be liable for any delay or failure to fulfill an order resulting from circumstances beyond its reasonable control, including technical failures, delivery company issues, weather conditions, or other emergency events.

    11. Contact Us

    For any inquiries or assistance regarding orders or products, customers may contact Dark Abaya through the contact details provided on the website.

    12. Acceptance of Terms

    By using the website or completing a purchase, the customer acknowledges that they have read, understood, and agreed to these Terms & Conditions.

    Last Updated: July 2026